Return Policy

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Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you're not happy with your body or face cream, we’re here to help!

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Returns

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• Eligibility: Our products can be returned within 30 days of receiving your order. To be eligible for a return, the item must be unused and in the original packaging.

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• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

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• Exchanges: If you wish to exchange an item for a different product, we’ll send a replacement at no extra cost if the return meets our policy guidelines.

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Non-returnable items:

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• Used or opened products cannot be returned due to health and safety regulations.

• Gift cards and sale items are non-returnable.

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How to Return:

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1. Contact our customer service team at livefreetallow@gmail.com with your order number and reason for return.

2. We will provide you with return instructions and a shipping label.

3. Ship the product back to us within 10 days of receiving the return instructions.

4. Once received, we’ll process your return or exchange.

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Shipping Costs:

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• The customer is responsible for returning shipping costs unless the item is damaged or defective.

• If your item is damaged or incorrect, we will cover the return shipping.

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Damaged or Defective Products:

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• If your item arrives damaged or defective, please contact us within 7 days of receiving your order for a full refund or exchange.

We’re committed to providing you with the best customer experience, and we’re here to assist you if you have any questions or concerns. Thanks for shopping with us!

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